Careers

The Automotive Service Technician inspects, maintains and repairs automobiles that run on electricity, gasoline, or alternative fuels like ethanol. He/she executes basic care maintenance like tire rotations and oil changes, diagnosing complex problems, and planning and executing vehicle repairs.

Job Duties

• Test to check whether systems and components are secure and are working properly
• Isolate the systems or components that might have caused the problem
• Drive the vehicle for testing purposes or using various equipment, including hand-held and onboard compression gauges or diagnostic computers
• Maintain efficiency and accuracy in diagnosing as well as repairing vehicles
• Repair or replace worn parts ahead of the vehicle’s breakdown or damage
• Follow a checklist to ensure that each critical part of the vehicle is examined
• Watch or inspect closely parts like hoses, belts, plugs, fuel systems, brakes, and other possible troublesome items
• Use power tools like pneumatic wrenches in order to remove bolts easily and quickly
• Use machine tools, such as grinding machines and lathes to rebuild brakes
• Use common hand tools like screwdrivers, wrenches, and pliers, to work on small-scale parts
• Review work orders and discuss work with the supervisor
• Inspect motor in operation, road test motor vehicle, and test automotive systems and components using computerized diagnostic and other testing devices to diagnose and isolate faults
• Adjust, repair, or replace parts and components of automotive systems including fuel system, brakes, steering and suspension, engine and drivetrain, emission control and exhaust, cooling and climate control, and electrical and electronic systems using hand tools and other specialized automotive repair equipment
• Test and adjust repaired systems to manufacturer’s performance specifications
• Perform scheduled maintenance service, such as oil changes, lubrications, and tune ups
• Advise customers on work performed, general vehicle condition and future repair requirements.
• Inspect and test mechanical units, such as engines, transmissions, axles, and brake systems, to locate faults and malfunctions.
• Diagnose faults or malfunctions and confirm findings with the supervisor to determine whether to repair or replace the unit.
• Repair or replace mechanical units or components using hand and power tools.
• Test and adjust units to specifications for proper performance.
• Complete reports to record problems and work performed.

Requirements

• High School diploma, G.E.D. or equivalent -5+years of direct work experience in automotive repairs and service
• Extensive knowledge of different automobiles and their service needs
• Professional demeanour
• Efficient problem-solving skills
• Able to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Ability to learn new technology and repair and service procedures and specifications
• Should be able to operate electronic diagnostic equipment
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Must possess a valid driver’s license
• Experience with customer service preferred
• Up-to-date knowledge of automotive parts and their functions
• Is able to effectively communicate automotive issues clearly
• Is able to work independently, managing his or her time and workflow

Work Conditions

• Manual dexterity required to complete maintenance and repairs
• Occasional lifting of items up to 50 lbs
• Overtime as required
• Exposure to rust and other substances

Core Competencies

• Customer Focus
• Communication
• Energy and Stress
• Teamwork
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity